BOOKING CONDITIONS
1. TRAVEL INSURANCE
We strongly recommend that participants take out adequate travel insurance, in particular for cancellation and emergency repatriation in the event of medical problems. If you do not have travel insurance, you will not, under any circumstances, hold East Coast Explorers responsible for any personal expenditure that would have been covered by a normal fully inclusive Travel Insurance Policy.
2. ALTERATIONS EAST COAST EXPLORERS
Great care is taken to ensure that description, information and prices are provided by East Coast Explorers. Nevertheless, there may be times when a facility or visit is withdrawn as a result of factors beyond our control. We will always endeavor to find a satisfactory replacement with your input. Unless a change is significant and no suitable alternative can be provided, East Coast Explorers will not be liable to make any refunds. Similarly, we must retain the right to modify, postpone or cancel any tour, accommodation or arrangement, if unforeseen circumstances amounting to ‘force majeure’ arise. In such circumstances, we will inform you as soon as possible. If the tour is postponed, participants’ payments will be credited to the postponed tour. In the event a participant does not wish to commit to the new dates, payments will be refunded less any non-refundable supplier costs. Should the tour be canceled due to ‘force majeure’ all payments will be refunded less any non-refundable supplier costs. We shall not cancel any tour for reasons of political tension or natural disaster unless specifically recommended to do so by the relevant government office.
3. ALTERATIONS BY YOU
We will do our best to make any alterations you may require after confirmation has been issued, subject to availability and to the payment for any increased costs relevant to the change. Any requests for alteration to an itinerary should be made in writing.
4. CANCELLATION
You or a member of your party may cancel their registration on the tour provided that the cancellation is communicated in writing and by the person who signed the booking form. The deposit is non-refundable. After the balance has been paid, East Coast Explorers will charge as follows: The periods before departure within which written cancellation is received and the cancellation charges, shown as a percentage of the total trip price, are as follows:
- More than 91 days 70%
- 0 to 90 days 90%
If you are obliged to cancel, with reasonable notice, the booking may be transferred to a third party who satisfies the conditions required to take the tour. The amounts not refundable by East Coast Explorers may be recoverable under the participant’s personal insurance policy.
